Frequently Asked Questions

Send us a short brief through the contact form, by email or on WhatsApp. We reply within one business day to arrange a 20–30 minute discovery call. After that call you receive a written scope, timeline and fixed price, usually within two working days. Nothing is billable until you sign.

No. Discovery calls, requirement discussion and the written proposal are free. We only invoice once a scope is signed.

What the software should do, who will use it, any systems it must connect to, your rough budget range and your target launch date. If you have reference websites or apps you like, bring those too — they save a lot of explaining.

Yes, before we discuss anything confidential. Send us yours or use our standard one-page mutual NDA.

Most of our clients are small and mid-sized businesses. For early-stage products we usually recommend a tightly scoped first version so you can put something real in front of users before spending the full budget.

Websites start at $499, WordPress sites at $299, mobile apps at $1,499, IoT prototypes at $2,500 and custom software at $3,500. Full package details are on the pricing page.

Fixed against the signed scope. It changes only if you add to that scope, and any addition is quoted and approved by you in writing before we build it.

Typically 40% on signing, 30% on design approval and first working build, and 30% on final delivery. Larger projects can be split across more milestones. AMCs are billed monthly or quarterly in advance.

Bank transfer in INR, USD or GBP, UPI, Razorpay and Wise. GST-compliant invoices are issued for Indian clients.

For projects above $2,000 we can spread payments across additional milestones. We do not offer credit, but we are flexible about how the milestones are structured.

A five-page website takes two to three weeks; a larger business site three to five. WooCommerce stores run four to six weeks. Mobile apps take six to twelve weeks depending on scope. IoT projects with hardware take eight to sixteen. Custom software depends on module count and is dated in the proposal.

Almost always inputs, not code — content arriving late, feedback split across several people, or a decision that changes after design approval. We flag these risks at kickoff and track them weekly.

A written progress note every week, a live staging link you can open any time, a demo call every fortnight and direct access to your lead developer for anything urgent.

Sometimes, by adding people or reducing scope for the first release. Rush delivery carries a 20–30% premium because it means moving other work. We will tell you honestly whether a date is achievable.

Yes. On final payment all source code, design files, documentation and IP transfer to you. Code is pushed to a repository in your own GitHub or Bitbucket account throughout the project, not handed over as a zip at the end.

Yours, always. We can manage the accounts for you under an AMC, but the ownership stays with you and you can revoke our access at any time.

React, Next.js, Node.js, Laravel, PHP and Python on the web; WordPress and WooCommerce for content sites; Kotlin, Swift and Flutter on mobile; ESP32, STM32 and Raspberry Pi with MQTT for IoT. We deliberately choose mainstream stacks you can hire for.

That is the point of how we build. Standard frameworks, documented code, a README that explains setup, and no proprietary layer of ours in the middle. Any competent developer can pick it up.

Ninety days of free bug fixing on anything within the original scope. New features and content changes during that period are quoted separately or covered by an AMC.

Hosting management, security and framework updates, daily backups, uptime monitoring, bug fixes and a fixed pool of change hours each month. Plans start at $99 per month; details are on the pricing page.

Site down or critical failure: within 4 working hours. Major functional issues: same business day. Minor bugs and change requests: within 2 working days. AMC clients take priority over new-project work.

Yes, after a paid audit of the code, hosting, security and backup setup. Occasionally the audit shows that a rebuild costs less than maintaining what exists — if so, we will say that plainly.

Regularly — UK, US, UAE, Singapore and Australia. Calls are scheduled in your timezone and we invoice in USD or GBP.

We hold a fixed weekly call at a time that works for you and keep an asynchronous written update so progress is never blocked waiting for a call. Our team overlaps with UK hours comfortably and with US Eastern mornings.

Bank transfer or Wise, invoiced in your currency. Indian export invoicing rules apply; we handle the paperwork on our side.

Yes. We are happy to work under your MSA, NDA and IP terms provided they are reasonable. We will flag anything we cannot agree to before signing.